DMV Workers Return To Offices Tuesday To Clear Backlog

State Released Protocols On Reopening, Limits Services And Customers

Paul Ihander
May 26, 2020 - 5:23 am
Department Of Motor Vehicles Office

KatSnowden/Getty Images

Employees with the Nevada Department of Motor Vehicles head back to the offices Tuesday at they prepare to reopen after shutting down on March 16.   They will not be opening locations just yet, but will be training and clearing a backlog of work.

While the DMV offices are closed, the DMV continues to encourage people to complete common transactions like vehicle registration renewals online.

The DMV will be offering only services that directly impact a person’s ability to drive during the first 30 days after its reopening. Initially, the Department will offer only the following:

  • Driver’s license suspension or revocation reinstatements
  • Driver’s license knowledge tests
  • License or ID for customers with no form of valid ID
  • Original vehicle registration of recently-purchased vehicles not eligible for online registration
  • Vehicle movement permits
  • Title transfers
  • Renewals of documents that expired prior to March 16
  • Transactions involving bad debt with the Department
  • Commercial Driver License services (where available)
  • Dealer Services, Fleets, Motor Carriers, Registration Services and Occupational License Renewals

Driving skills tests for non-commercial licenses will not be offered until a later time due to social distancing requirements. Only walk-in customers will be accepted during the first 30 days. Appointments will not be available in the metropolitan offices. All previous appointments are canceled.

In the metropolitan offices in Carson City, Henderson, Las Vegas and Reno, DMV staff will be walking the lines outside the offices using the same three steps outlined above. Customers who can use alternate services or wait until a later time will be directed to do so. Those who are served may be asked to wait outside in their vehicle until called.

Only customers and necessary assistants will be allowed into the buildings. Rural offices will allow only ten customers inside at one time. The DMV will make limited exceptions for customers with disabilities and those who lack online access.

DMV staff will be wearing face masks and asks customers to do so as well. The department will observe all current CDC and Nevada Department of Health and Human Services guidelines on social distancing, building occupancy and cleanliness.  Sneeze shields have been installed.